Do Your Media Sales Clients “Get” You?
Aug 26, 2014 5:03:17 PM / by Taylor Snow posted in customer satisfaction, marketing, Customer Service, yield management, Blog, media sales process
Flying By and Flying High in Media Sales
Aug 15, 2014 8:43:43 AM / by Kitty Malone posted in customer relations management, media sales, customer satisfaction, Customer Service, Blog, media sales process
Media Sales Words That Should Be Retired. Now.
Jan 28, 2014 8:00:09 AM / by Kitty Malone posted in media sales, customer satisfaction, Behind the Scenes in Media Sales, marketing, CRM, Blog
5 Words That Customers Hate, and You Should Too
Sep 25, 2013 12:35:36 PM / by David Einstein posted in media sales, customer satisfaction, Customer Service, customer service, Blog
It’s All in the Build Up - Cruising to Renewals in Media Sales
Jul 23, 2013 11:01:42 AM / by Kitty Malone posted in media sales, customer satisfaction, CRM, Customer Service, Blog
Why Are All My Clients Such Jerks?
Jun 18, 2013 3:39:17 PM / by Kitty Malone posted in media sales, customer satisfaction, CRM, strategic account management, Customer Service, customer service, Blog, account management, sales management