After January 1, the Efficio Customer Service Team is no more.
We Are Evolving
Dec 28, 2016 11:22:16 AM / by Kitty Malone posted in Features and Updates, Customer Success, Industry News
What Just Happened Here?
May 17, 2016 2:15:29 PM / by Kitty Malone posted in Media Sales, Customer Success
The meeting is going along swimmingly. You prepared for it, you know their objections and have a solid plan for them. This is a big one – and you have been working for a long time with the promise of a big payoff. Ideas are flowing and strategies plotted. You are talking to the decision maker, and you have determined that they have the money, interest, you have their target audience – this is going to end up great!
2015 in the Rear View Mirror
Dec 30, 2015 11:56:11 AM / by Chris Crawford posted in Media Sales, Customer Success, CRM, Account Management
I wrote the blog below on December 26th, 2013. Many, if not all of the same ideas need to be revisited to consider how this year finished and how to make 2016 a banner year. Reflect on the article again. Insert 2015 everywhere you see a 2013, and apply what you have learned to make 2016 your best year yet.
This Blog is About YOU (and I am Naming Names….)
Nov 24, 2015 7:13:53 AM / by Kitty Malone posted in Media Sales, Customer Success, CRM, Account Management
We made it! It is Thanksgiving week! It is a time when our attention turns from prospecting, getting contracts approved, and goal setting; and instead turns to figuring out how we can slip away after lunch on Wednesday so to travel over the river and to the woods to grandmother’s house for Thanksgiving Eve dinner. This will be followed by you hosting the other family on Thanksgiving Thursday. Friday, work may cross your mind for a brief second as you are hoping the talent showed up to the early morning remote for your client, but your attention is back on your friends and family as you brave the crowds to get that Star Wars or Paw Patrol toy for a few dollars off. Then the weekend is filled with more family and friends and will fly by all-too-fast. Facebook will be filled with warm wishes for friends, real and virtual, and family holiday traditions will be the focus.
Let it Snow, Let it Snow, Let it Snow, 'Cause You Can Work in Your PJs
Feb 20, 2015 11:16:36 AM / by Kitty Malone posted in Media Sales, Customer Success, Industry News
Five Things We DIDN'T Learn in 2014
Dec 31, 2014 9:36:36 AM / by Kitty Malone posted in Customer Success, CRM
Kitty Malone is Not Giving Up On This!
Sep 17, 2014 2:29:02 PM / by Kitty Malone posted in Customer Success, CRM
Do Your Media Sales Clients “Get” You?
Aug 26, 2014 5:03:17 PM / by Taylor Snow posted in Customer Success
Flying By and Flying High in Media Sales
Aug 15, 2014 8:43:43 AM / by Kitty Malone posted in Customer Success
Every Day in Media Sales is Like a Rock Concert
May 6, 2014 3:07:45 PM / by Kitty Malone posted in Customer Success