The Second Day of Christmas in Media Sales: Sharing Information

Dec 10, 2013 8:18:20 AM / by Kitty Malone posted in Media Sales, Customer Success

work together to be productive in media sales Work together to achieve your goals.
Riveters at work on fuselage of Liberator Bomber, Consolidated Aircraft Corp., Fort Worth, Texas, 1942. Howard R. Hollem, photographer. Library of Congress.
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Use This Pitch to Get the Door Shut in Your Face

Dec 3, 2013 8:51:54 AM / by Kitty Malone posted in Customer Success

Customize your approach to media sales. Know what your customer needs before you knock on the door!
Man selling household wares to Dutch housewives. Amsterdam, 1953. Collectie Spaarnestad.
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Are you a Media Sales Trickster?

Oct 31, 2013 3:42:01 PM / by Chris Crawford posted in Media Sales, Customer Success

Are you a media sales trickster? Are you a media sales trickster, or is it a treat to work with you? 
Trick photo, decapitated man with bloody knife, holding his head, c.1875. George Eastman House Collection.
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Communicating With the Right Person

Oct 22, 2013 10:48:35 AM / by Kitty Malone posted in Media Sales, Customer Success, CRM

communicating in media sales Communicate realistic expectations and neither you nor your clients will be disappointed.
LSE Sports Day, Malden Sports Ground, c.1920s. British Library of Political and Economic Science.
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Running on Empty: When Media Sales Dreams Don’t Come True

Oct 15, 2013 8:30:29 AM / by Kitty Malone posted in Media Sales, Customer Success

Running on Empty: When Media Sales Dreams Don’t Come True Manage both your and own and your client's expectations so you'll be prepared for whatever happens at the finish line.
Australian South Sea Islander women crossing the finish line in a race in Innisfail, Queensland, Australia, c.1902. A. Pearson, photographer. State Library of Queensland.
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Know How Your Media Sales Movie Will End

Oct 8, 2013 10:09:18 AM / by Kitty Malone posted in Customer Success, CRM, Account Management

It sure is easier to have access to all the history of your accounts and billing with a web-based CRM! It sure is easier to have access to all the history of your accounts and billing with web-based media sales CRM and analytics software!
ENIAC (Electronic Numerical Integrator and Computer), University of Pennsylvania, 1946. Jerry Cooke / Corbis.
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5 Words That Customers Hate, and You Should Too

Sep 25, 2013 12:35:36 PM / by David Einstein posted in Customer Success

5 Words Customers Hate Are your customers aghast at not getting excellent service from someone who is part of your company?
Mills Thompson, c.1900. Frances B. Johnston, photographer. Library of Congress.
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Fantasy Football’s Place in Media Sales

Sep 3, 2013 10:27:51 AM / by Kitty Malone posted in Media Sales, Customer Success, CRM

fantasy football's place in media sales Bring many of the same skills you use for Fantasy Football to win in media sales.
Stetson University football team, c.1900. State Library and Archives of Florida.
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What Your Performance Says About Your Passion For Your Job

Aug 14, 2013 4:11:26 PM / by Chris Crawford posted in Media Sales, Customer Success

what your performance says about your passion for your job Nurse and patient at "Sea Breeze Jr.," a summer hospital for babies run by the Association for Improving the Condition of the Poor, supported by John D. Rockefeller, New York City, 1909. George Grantham Bain Collection, Library of Congress.
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Getting the 4-1-1 in Media Sales: How to Ask Those Hard Questions

Aug 6, 2013 11:16:15 AM / by Kitty Malone posted in Customer Success, CRM

how to ask those hard questions in media sales It's always a good idea to manage expectations up front.
Farm Security Administration dentist reassures migrant child who is making her first visit to a dentist. FSA dental trailer at the FSA camp for farm workers. Caldwell, Idaho, 1941. Russell Lee, photographer.Library of Congress.
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